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Backup Exec Cannot Eject Tape

Pls pinpoint to the MOST APPROPRIATE METHOD, rather that guessing this and that. They don't log in to the server to see if the backup job finished.they only look if the tape has ejected otherwise they call us to look if there is something Lucia St. Retain evidence of this with email archiving to protect your employees. Source

Allow the activity light to stop flashing and go to solid before attempting to eject the tape. Due to this missiong feature the tape support is useless for us and our customers, if i have to do all manually.BTW: This error appears after i started a file backup Inventoring tapes works fine, but i cannot eject them. If a tape was just inserted, the drive must complete the loading process before beginning the unload process. check that

This Symantec article explains how to stop the Symantec Backup Exec services. Some software packages issue a Prevent Media Removal to prevent accidental unloading of the tape drive during a backup (the unload button was hit accidentally). Otherwise, no problems adding this feature for any tape drive that supports this command. During a reset, the drive must complete resetting itself before processing the unload button request.

Have you tried letting BE use its own drivers rather than the HP ones? 0 Message Author Comment by:Balack2009-06-29 Hi Randy, Where can i get the BE driver? He did a software eject, and tape can be eject w/o problem. Make sure you have the Dell RD1000 utilities installed. 0 Kudos Reply Check the Windows System lmosla Level 6 ‎01-30-2014 03:17 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Once the drive has completed POST, reset the drive as per steps 3 & 4, then try to eject.

Besides, locking your library prevents any "Unauthorized Access" to ALL of your valuable data on those tapes Hope this helps ---Cheers shirmal 0 Kudos Reply yes ,it is so .because when LTO5 140 Half Height IBM is reset by pressing and holding the eject button for 10 seconds. Hassan Mahmood and Sons Cold Stores Server setup with GPO's for POS with applications. Vincent und die Grenadinen Südafrika Surinam Swasiland Tadschikistan Taiwan Tansania Thailand Togo Trinidad und Tobago Tschad Tschechien Tunesien Türkei Turkmenistan Turks- und Caicosinseln Uganda Ukraine Ungarn Uruguay USA Usbekistan Vanuatu Venezuela

Steps: Launch ITDT, and then click on Scan to detect the present drives. Safety first though. 0 Kudos Reply By right, the tape would be pkh Moderator Trusted Advisor Certified ‎11-04-2014 05:26 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Join and Comment By clicking you are agreeing to Experts Exchange's Terms of Use. Question like does ignore post sp2 patches matter?

I know email notification could be used but people dont like change do they!We also dont set retention policies on the tapes and if the tape stays in the drive it https://forums.veeam.com/tape-f29/v7-eject-tape-option-is-greyed-out-t17657.html But still, if I select "eject the tape" upon the backup completion, then same problem happened again. 0 LVL 25 Overall: Level 25 Storage Software 9 Message Expert Comment by:Tony Besides, locking your library prevents any "Unauthorized Access" to ALL of your valuable data on those tapes Hope this helps ---Cheers shirmal View solution in original post 0 Kudos Reply 4 If you remove the tape yourself then you might damage it further and maybe void the warranty. 0 Kudos Reply Accepted Solution!

Reply Subscribe View Best Answer RELATED TOPICS: Backup tapes eject every night Dell Autoloader (PV-124T) isn't auto cleaning Symantec Backup Exec 12.5 Tape drive offline   4 Replies this contact form All 3 LED’s will come on, release the eject button. LTO2 IBM is reset by pressing the eject button for 10 seconds. Wait 10 seconds, then turn the tape drive back on.

Important was however, to cancel the scheduled backup; it still was 'loading media'. Remember that with a shirmal Level 5 ‎01-05-2010 09:13 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Remember that http://www.symantec.com/docs/TECH49432 0 Kudos Reply The drive is a Dell RD1000 deansellick_HDU Level 2 ‎01-30-2014 08:38 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a have a peek here This clears any error, ejects any cartridge that is in the tape drive (unless a hardware error occurred), and resets the VXA-2 drive.

Thanks again RegardsDouwe Bangma 0 Kudos Reply Re: Can't Eject tape Roy_Wilson N/A ‎03-06-2007 08:16 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a LTO4 120 Half Height IBM is reset by pressing and holding the eject button for 10 seconds. Rate this Not at All Somewhat Moderately Highly Very Highly Translate to: Categories AccuGuard Server for RDX (1) AccuGuard Server/Desktop (1) AccuVault 1U 4TB/8TB (1) AccuVault RDX (1) AccuVault Series

Some tape drive models allow you to reset the drive manually.

if it's using the BE ones then the post SP2 updates won't make any difference to device operations. All four lights on the front of the drive should be on solid. Kitts und Nevis St. Note for VXA tape drives: Depending on what function the drive was performing before the reset, the VXA drive may automatically start a format recovery process, which involves reading the data

Thanks! You are running 10.1d which I don't think is even supported any more by Symantec. If media is detected in the drive the newer firmware update will try to eject the media before the firmware update. Check This Out If Larry_Fine Level 6 ‎01-30-2014 08:21 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content So the eject job fails?

The ready lamp is on. And a lot of our customers only have some normal office staff, who are changing the tapes without any access to the GUI.By pressing the eject button veeam doesn't know the If the tape is still in the tape drive after job, then it is stuck. Tape drive firmware can be obtained at www.dell.com/support/drivers Power server off, if drive is external power the drive off as well, remove SCSI, SAS or FC from the tape drive.

Regards, Dean Labels: 2010 Backing Up Backup and Recovery Backup Exec Windows Server (2003-2008) 1 Kudo Reply 8 Replies Hello, check to see if there lmosla Level 6 ‎01-27-2014 09:40 AM To reset the drive press and hold the eject button for 7 seconds.

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