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Backup Exec System Recovery 2010 Cannot Connect To Agent

Help with this issue would be much appreciated! 0 Kudos Reply just enable dcom BlackSun Level 3 ‎07-01-2010 01:31 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight You may also refer to the English Version of this knowledge base article for up-to-date information. Thank You! Terms of use for this information are found in Legal Notices.

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CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical On the Profile screen, confirm that there is a check mark next to each of the options listed for When does this rule apply, and then click Next  10. Manually install the remote agent, then open the selection list on the media server and browse the remote server. Whoops, yeah, Windows jobachi Level 2 ‎03-25-2011 09:44 AM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content .. https://www.veritas.com/support/en_US/article.000005602

Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Veritas does not guarantee the accuracy regarding the completeness of the translation. No Yes Did this article save you the trouble of contacting technical support?

Veritas does not guarantee the accuracy regarding the completeness of the translation. No Yes How can we make this article more helpful? Ports above port 5000 should be used since numbers below port 5000 may already be in use by other applications and can cause conflicts with other DCOM applications. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.  Resolve the permissions issue by following the steps as below: 1.Click

I fear this product is unusable with the new operating systems.. Information for: Enterprise Small Business Consumer (Norton) Partners Our Offerings: Products Products A-Z Services Solutions Connect with us: Support Connect Communities Security Center Find a Partner Events Webcasts Contact Us About What Ports does Backup Exec System Recovery Utilize? 2. If multiple users are logged into the machine (including remote connections), only one can use SSR Monitor.

No matter what I put in it will not let me connect. If using the Windows built-in firewall, the range of ports cannot be specified. Thank You! Thank You!

netsh firewall add portopening tcp 5100 RPC5100 In addition, Simple File Sharing will need to be disabled. https://vox.veritas.com/t5/System-Recovery/Unable-to-connect-to-Remote-Agents-in-BESR-2010/td-p/310778 Leave Remote port set to All Ports. Click on New Rule... Destination host addresses may be added so that only machines with Symantec Backup Exec System Recovery agents are reachable on these ports.

Legacy ID 294526 Terms of use for this information are found in Legal Notices. http://mediastartpage.com/backup-exec/backup-exec-2010-the-system-cannot-find-the-path-specified.html While I've got your attention, how does dcom get turned off to begin with? Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Cannot connect to an Agent running on Windows Server 2008/Windows 7 if the Agent computer Click on File then Export 4.

Whoops, yeah, Windows 2008 Server. 0 Kudos Reply Hm, no idea, try to file a Markus_Koestler Moderator Trusted Advisor ‎04-07-2011 04:36 AM Options Mark as New Bookmark Subscribe Subscribe to RSS You may also refer to the English Version of this knowledge base article for up-to-date information. Attachment Products Subscribe to Article Search Survey Did this article answer your question or resolve your issue? Check This Out Solution Add the exceptions for VProSvc.exe and VProTray.exe in Windows Firewall with Advanced Security.

It is possible that updates have been made to the original version after this document was translated and published. Examples: 1. Then, try to use the program that uses DCOM. Applies ToWindows Server 2003 Service Pack 1 Terms of use for this information are found in Legal Notices.

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No Yes Did this article save you the trouble of contacting technical support? You may also refer to the English Version of this knowledge base article for up-to-date information. Click on Start and then Run 2. Close Sign In Download Attachments Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem When Symantec System Recovery (SSR) Monitor fails to connect to the SSR

CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical button and then click Browse...   4.  Browse for and select the VProSvc.exe.   By default the VProSvc.exe will be located in the following location:   For 32-bit operating systems: C:\Program Files\Symantec\Backup In order to open ports, perform the following steps: Backup Registry: 1. this contact form Sorry, we couldn't post your feedback right now, please try again later.

When connecting to a remote computer from the media server, a trust relationship must be established between the media server and the remote computer.  In certain situations the trust must be established manually. On the Scope screen, for Which local IP addresses does this rule match select Any IP address. All the computers are on the same domain and subnet All computers have a working network connection All three computers exhibit identical behavior to what Vero is showing. any idea? 0 Kudos Reply I also have the same problem FJHack Level 4 ‎09-23-2010 10:52 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to

On the Windows Server 2008 computer where the Backup Exec System Recovery Agent is running, go to Start > Administrative Tools > Windows Firewall with Advanced Security  2. Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Services Overview We use Symantec Endpoint Protection instead which has not interfered with this connection. No Yes How can we make this article more helpful?

Any ideas? I'always got to enter "network credentials" and I try with domain admin account and it' doesn't work Any help will be very appreciate 0 Kudos Reply i have same problem. For Which remote IP addresses does this rule match select These IP addresses. Error: This program is unable to connect and communicate with the Backup Exec System Recovery backup service on .

The Backup Exec System Recovery agent cannot deploy/connect from the Backup Exec System Recovery console. No Yes How can we make this article more helpful? No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Email Address (Optional) Your feedback has been submitted successfully!

FranklinWeb_ITS N/A ‎03-08-2011 11:19 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content Did you manage to resolve this issue?

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