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Backup Exec System Recovery Agent Cannot Connect

Create/Manage Case QUESTIONS? Then, try to use the program that uses DCOM. Applies ToWindows Server 2003 Service Pack 1 Terms of use for this information are found in Legal Notices.

Related Articles Article Languages On the agent machine, open HKLM\Software\Microsoft\Rpc\Internet. Is the Agent Go to Solution 4 Comments LVL 63 Overall: Level 63 Windows XP 17 Disaster Recovery 7 Message Accepted Solution by:SysExpert2010-08-19 Did you make sure the firewall on have a peek here

This email address is already registered. This restart is necessary if you changed the user name or password that you use to log on to the agent service. Within Internet, create a REG_MULTI_SZ - With Internet highlighted, right click in the right pane and select New then MultiString Value 3. By submitting my Email address I confirm that I have read and accepted the Terms of Use and Declaration of Consent.

Join our community for more solutions or to ask questions. You should also try a new tape, in case the current tape is defective. Thanks 0 Question by:techaura Facebook Twitter LinkedIn Google LVL 63 Best Solution bySysExpert Did you make sure the firewall on the machine with the agent is off or allows the correct Applying an update often has the same effect as reinstalling the .NET Framework, but without the potential for breaking other applications.

You may also refer to the English Version of this knowledge base article for up-to-date information. It hangs while connecting to an agent Did this article resolve your issue? Even so, errors do occur. Search for "Preferences.xml" on the system where the Backup Exec System Recovery console is trying to be run.

Error 1053 often points to a failure of the Backup Exec Management Services or a situation in which Backup Exec Services do not start. Please try the request again. If the Control Panel view is on Classic View, double-click on Windows Firewall.  Then, click Change settings and select the Exceptions tab   3.  Click the Add program... https://www.veritas.com/support/en_US/article.TECH72279 Provide feedback on this article Request Assistance Print Article Related Articles Subscribe to this Article Manage your Subscriptions Search Again Situation Troubleshooting Communication Issues With Backup Exec System Recovery (BESR)}.

Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. After backing up the system, open the Registry Editor and navigate through the registry tree to HKEY_CLASSES_ROOT\TypeLib. You may see this error reported as: Backup Exec agent install failed with error code 1603 Backup Exec remote agent failed 1603 This is one of the Backup Exec errors that Click on Start and then Run 2.

Give the Administrators group and SYSTEM Full Control. How Do I set the DCOM Security Settings? 3. I recommend downloading and installing the latest device drivers for your tape drive. Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES Services Overview

If a firewall blocks ICMP, the checkbox will need to be cleared. 6.Choose or create a Logon account with the correct credentials for accessing the remote computer. 7.ClickOK. 8.ClickYesat the prompt http://mediastartpage.com/backup-exec/install-backup-exec-12-remote-agent.html B. Favorite Links Nirsoft Tucows Softpedia FileHippo MajorGeeks Live Traffic Feed Feedjit Live Blog Stats Blog Archive ► 2016 (37) ► November (1) ► October (1) ► September (1) ► August (4) Thank you for your feedback!

I have just intalled BESR 2010 on a Windows XP SP3 computer. Solution Add the exceptions for VProSvc.exe and VProTray.exe in Windows Firewall with Advanced Security. Symantec System Recovery is disconnected from the agent. Check This Out How an effective data archiving system can ease backup woes Load More View All Problem solve PRO+ Content Find more PRO+ content and other member only offers, here.

E. Create/Manage Case QUESTIONS? Ensure that BE is not installed on the target remote server.

You can check the permissions by entering Services.msc at the server's Run prompt.

Email Address (Optional) Your feedback has been submitted successfully! If replacing the tape doesn't work, the problem is most likely related to device drivers or the tape drive itself. Thank You! It hangs while connecting to an agent TECH57477 January 7th, 2009 http://www.symantec.com/docs/TECH57477 Support / Cannot open the Backup Exec System Recovery 6.5 console.

The Status changes to Ready. Save and close the Preferences.xml6. See About controlling access to Symantec System Recovery . this contact form Environment BackupExec 2010 R3& Backup Exec 2012.

This Article Covers Backup software RELATED TOPICS Archiving Virtual server backup Cloud backup Looking for something else? Whenconnecting to a remote computer from the media server, a trust relationship must be establishedbetween the media server and the remote computer.

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