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Cannot Access Astaro Web Admin

All rights reserved. saggi26n 0 21 Oct 2015 8:45 AM Hi, Sorryformissingfromforumforlongtime.Justwantedtoupdateaboutmyproblemasthismighthelpothertoo. Thanksforurhelp... wrallen 0 22 Aug 2011 4:36 PM In reply to Scott_Klassen: Iswitchedthecablesgoingtothewaninterfaceandtheinternalinterfaceandit'sworkingnow.I'mpostingwithmyastarocomputerworkingrightnow.thanksfortherepliesScott. his comment is here

Medic Sadirov 0 20 Mar 2008 8:33 AM In reply to medic: ThanksalotMedic, Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. Gigi BarryG 0 21 Jul 2012 7:03 PM Removeorbridgetherouter;you'redoingdouble-NAT.Barry Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. Roland Cancel Toto 0 18 Feb 2003 1:00 AM hi,ihavesimilarproblem..afterworkingsometimeinwebmin,thefirewallfreeze.noconnectionsarepossible..afterarebootfromconsole,eyerthingisallright...regards Roland 0 18 Feb 2003 6:19 PM In reply to Toto: HiTotothanksforyourreply,butevenrebootdoesn'thelpmyproblem........CheersRoland Roland 0 18 Feb 2003 10:38 PM In All rights reserved. https://community.sophos.com/products/unified-threat-management/f/general-discussion/21645/cannot-access-webadmin

BAlfson 0 21 Oct 2015 7:19 PM Here'smyphilosophy...Reservesubnetsin192.168.0.0/16forhomesandpublichotspots.AnyoneonewithaUTMshouldusesubnetsin172.16.0.0/12unlesstheirorganizationisreallylarge.10.0.0.0/8subnetsshouldonlybeusedbyISPsandthelargestorganizations.Cheers-Bob Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. Greatcatch.ActuallyweareconnectingtosomeothernetworkthroughIPSecVPNandtheyareinsistingusnottouse192.168.x.x. Further,Ihavealsocreatedaruleinfirewall(topposition)toallowInternalLanto192.167.1.1atPort4444.

Scott_Klassen 0 20 Jul 2015 6:08 PM GoodcatchTeched. All rights reserved. I'dbehappyforanyhelp.Rightnow,afterseveralhoursoftrial&error,IhavenocluewhatelseIcoulddo. BecauseIcan'taccesstheWebAdminInterfaceanymoreI'mnotsureiftheFactoryResetdidworkandiftheLicensefrommycompanyisgoneandallinfosfrommycompanyareerasedfromit.IwanttoselltheGatewayagainsoitshouldbecleanfromanyinfosorstufffrommycompany.

Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos Cancel Marius 0 11 Jan 2002 9:12 AM MakesuretouseSSL->https:// xiangy 0 11 Jan 2002 9:41 AM In reply to Marius: Thanks Sophos Footer T&Cs Help Cookie Info Contact Support © butwhenigotohttps://(dyndnshostname):4444itdoestopenmywebadmin AlsoiwanttousethisdyndnshostnametosetmyVPNetc. https://community.sophos.com/products/unified-threat-management/f/general-discussion/22229/can-t-access-the-webadmin-anymore ASG8.102homelicense Thanks Cancel BarryG 0 9 Aug 2011 10:14 PM Hi,Youcan'tplugbothinterfacesintothesamenetwork.YoucouldplugonecomputerintotheEXTinterface,andsetthembothupforthesameIPnetwork(nodhcp),andyoushouldbeabletoconnect.Barry techmaster 0 9 Aug 2011 10:35 PM Theint/extarenotconnectedtothesamenetwork(internalisunconnectedfornow.

Itseemsallthingsworkfine,butican'taccesstheWebadmin interface.Ididacoldrestartofthebox-thesame problem. BecauseIcan'taccesstheInterfaceIcan'tresettheGateway.Isthereanyothermethodofrestoringthefactorysettings?DidIdosomethinghorriblywrongwhentryingtoconnect?IsthereawaytochecktheIPoftheGatewayoutfromWindowssoIcnamakesureI'musingthecorrectIPtoaccessWebAdmin? Thethreadishere:http://www.astaro.org/astaro-gateway-products/management-networking-logging-reporting/38599-cannot-access-anymore-webadmin-internet.html#post180385 techmaster 0 12 Aug 2011 3:56 PM Thanksforthesuggestions-butevenwithANY(network)Icannotloginfromexternal.MyinternalandexternalnetworksusethesameIPspace(192.168.0.xx)-buttheyarenotconnectedinanyway.InterestingfromtheinternalportIcanlogintoeithertheinternalIPadrsortheexternalIPadrs.Ihaveturnedpingonbutexternaldoesnotrespondtoping. Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd.

teched_01 0 20 Jul 2015 3:52 PM 192.168.1.1ispartoftheRFC1918privatenetworkspace,192.168.0.0/16.192.167.1.1isnotpartofRFC1918privatenetworkspaceandshouldnotbeusedinternallyunlessitis"your"assignedIPspace.ThisaddresscurrentlygeolocatestoItalyandis,accordingtoRIPE,assignedtoConsortiumGARR.ItmaybebesttorestatetheentireproblemandsystemprovidingacompleteLayer-2,andup,description. Ihavejustopenedanewthread:IcannotaccessanymoretoWebAdminfrominternetevenifANYisanallowednetwork... Somesuggestionsforhomeusers: -Ifit'snotalready,putyour(cable,DSL,whatever)modemintobridgemodeandplugitdirectlyintotheAstaro'sExternalinterfacesotheAstarocanhavethepublicIPthere.Ifyouhaveawirelessrouterinthemix,puttapeoveritsWANportandplugoneoftheLANportsintotheInternalinterfaceoftheAstaro-now,youcanusethedeviceasawirelessswitch. -SignupatDynDNS.comforafreename(forexample:techmaster2011.dyndns.org)andusethatasthehostnameoftheAstarowhenyouinstallit. -NeverconfiguretwoAstarointerfaceswithoverlappingsubnetsastheroutingwillbescrewedup. -AsBarrysaid,neverplugtwointerfacesintothesame,physicalEthernetnetwork(unlessthey'rebridgedoraggrregated). -Alwaysconfiguretohavebackupsemailedtoyou(daily,foratleastayear). Pleasehelpasivebeenbreakingmyheadonthisfordaysnow.

All rights reserved. this content I'llinstallandmaketheIPWAN/LANspacesdifferentandconnectASGdirectlytomycablemodem(IhavealreadyseenDNSfailduetomycurrentrouterslowforwarding). Click here to go to the product suggestion community Cannot access the Webadmin??? IinitiatedafactoryresettodeletealltheinfosfrommycompanyoftheGateway.AfterseveralminutestheGatewaystartedtobeepinintervallsconstantlyandtheWebAdminInterfacedidn'treactanymore.Afteraround2minutesofbeepingIthoughttheresetwasmaybedoneandswitcheditoff,thenonagaintocheckiftheIPetc.wasreset.Itdidwork,theIPisthestandardone(192.168.0.1)againandalsothenameishost.domain.com(orsomethinglikethisappearsitheconsole)insteadofmycompanysdomainname.UnfortunatelynowIcan'taccessWebAdminanymoreAGAIN(evenwhenadjustingtheIPrangeofthePCagain)andalsoIcan'tlogintotheconsole(thisalsowasn'tpossiblebefore).AfterIenteredtheusername"admin"thePWpromptappears,butIcan'tenteranything,thecursorsimplyignoresanykeyIpressandalogintimesoutorfailswhenIhitenter.ThishappenswithaPS/2andUSBKeyboardconnected.

Firewalllogisshowingfollowingtextrelatedtothisincident: 2015:07:20-09:07:50ulogd[12812]:id="2001"severity="info"sys="SecureNet"sub="packetfilter"name="Packetdropped"action="drop"fwrule="60005"initf="eth5"srcmac="a4:17:31:1f:99:a5"dstmac="00:1a:8c:58:6d:73"srcip="192.167.1.46"dstip="192.167.1.1"proto="6"length="48"tos="0x00"prec="0x00"ttl="64"srcport="49320"dstport="4444"tcpflags="SYN" Further,firewalllogisalsoshowingattempttoconnecttoport4444fromsomeexternalIPs.Howwecanpreventit? BarryG 0 12 Aug 2011 8:20 PM Hi,a3rdNICwouldnormallybeaDMZoranadditionalLAN,unlessyouhavemorethanoneinternetline.It'suptoyoutonametheinterface,andsetupPacketFilterrulestodeterminehownetworkscommunicatewitheachother.Barry BarryG 0 12 Aug 2011 8:23 PM In reply to BAlfson: Somesuggestionsforhomeusers:-Ifit'snotalready,putyour(cable,DSL,whatever)modemintobridgemodeandplugitdirectlyintotheAstaro'sExternalinterfacesotheAstarocanhavethepublicIPthere.Ifyouhaveawirelessrouterinthemix,puttapeoveritsWANportandplugoneoftheLANportsintotheInternalinterfaceoftheAstaro-now,youcanusethedeviceasawirelessswitch.-SignupatDynDNS.comforafreename(forexample:techmaster2011.dyndns.org)andusethatasthehostnameoftheAstarowhenyouinstallit.-NeverconfiguretwoAstarointerfaceswithoverlappingsubnetsastheroutingwillbescrewedup.-AsBarrysaid,neverplugtwointerfacesintothesame,physicalEthernetnetwork(unlessthey'rebridgedoraggrregated).-Alwaysconfiguretohavebackupsemailedtoyou(daily,foratleastayear).Greatrecommendations...I'dalsoaddthattheDHCPservershouldbedisabledonthewirelessrouter,andI'drecommendconfiguringa(non-conflicting)staticIPforthemanagementinterfaceofthewifirouter.Barry ggcool83 0 21 Jul 2012 5:48 PM In reply to BarryG: Cheers-Bob inderdodd 0 13 Jul 2012 5:09 AM In reply to BAlfson: icannotaccessmywebadmincozofusernameandpasswordhowcanidoafactoryrest? weblink AnysetupinASGImaybemissing?

Cancel Scott_Klassen 0 22 Aug 2011 3:32 PM Duringinstall,whenyousettheIPAddressofWebAdmin,thisalsobecomestheaddressoftheinternalLANinterface.ThissameaddressshouldalsobethedefaultgatewayforyourLANsystems.I'dguessthatsettingthegatewaytoacompletelydifferentaddressistherootofyourissue.Asmuchofapainasitmaybe,Iwouldsuggestreinstallingandleavingthegateway,whichislabelledasoptional,blank.Hopefullythiswillresolvetheissue.Also,youcansaveyourselfanup2datestepbystartingwiththe8.103ISO.ftp://ftp.astaro.de/ASG/v8/software_appliance/iso/ wrallen 0 22 Aug 2011 3:53 PM Ileftit192.168.2.100duringtheinstall.AlsowhenIhookupamonitortotheastarocomputeritshows:192.168.2.100login:_anyothersuggestions,thisismysecondinstalltotryandresolvethisissue Scott_Klassen 0 22 Aug 2011 3:57 PM HaveyoutriedconnectingtoWebAdminusinghttps://192.168.2.100:4444andhttps://192.168.2.1:4444?IsitpossiblethatyouaccidentallyassignedthataddresstowhatyoubelieveistheWANinterface? Thanksinadvance. Click here to go to the product suggestion community Login to WebAdmin from External Interface IhaveasetupwithtwoNICs.AfterinstallationIcanaccessWebAdminfromthe"internal"interface-buthowcanIaccessWebAdminfromtheexternalinterface?

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Cheers-Bob eclipse79 0 10 Aug 2011 2:15 PM In reply to BAlfson: Temporarily,add"Any"to'Allowednetworks'sothatyoucanaccessWebAdminviatheExternalinterface. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos BAlfson 0 21 Nov 2013 3:18 PM Hi,andwelcometotheUserBB!Ifthefactoryresetdidn'twork,tryreloadingfromCD.UsethesoftwareISOforanythingotherthanAstaro/Sophoshardware.Cheers-Bob Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd. DoyouhaveanideawhatIcouldtrytoaccessWebAdminagain?DidIdosomethingwrongwhenswitchingtheGatewayoffwhenitwasbeepinginintervallsconstantly?HowcanImakeitworkagain?TheManualdidnotmentionanythingindetailinthechapterabouttheFactoryResetsoI'mkindalostrightnow.

Click here to go to the product suggestion community No Webadmin Access [email protected] Ihaveupgradedfrom3.216to4.0before(withanewinstallationofthe4.0.iso). Click here to go to the product suggestion community Cannot access webadmin LastniteIsuccessfullyinstalledastarobuticannotaccesswebadminonmylaptop. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos check over here IamwonderingwhyitisdroppingpacketsfromourinternalLAN.Mylaptopisfullyprotected.

Thanks Scott_Klassen 0 12 Aug 2011 4:10 PM MyinternalandexternalnetworksusethesameIPspaceYoushouldnotdothisunlessyou'vebridgedtheinterfaces.Makesforanightmareroutingtablewhichmaybewhyyoucannolongerlogin.HowdoesASGdeterminewhatsideofthefirewall/NATaninterfacebelongstoASGdoesn't.YoudoduringinstallwhenyouchoosetheNICforWebAdmin...thisshouldbecomeyourLANside.TraditionallyintheLinuxworld,youwouldwanteth0tobeLANandeth1tobeWAN. All rights reserved. Scott_Klassen 0 22 Aug 2011 4:38 PM Noproblem.AlwaysabittrickygettingtheNICassignmentsrightduringinstall. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos

BAlfson 0 12 Aug 2011 4:59 PM Ifyouconfiguredtohavebackupssenttoyouremail,thenyoushouldcopyabackup(frombeforetheIPchange)intotherootofaUSBmemorystick.BootyourAstarowiththememorystickinserted,anditwillrestoreyourconfiguration.Ifyoudon'thaveabackup,then,you'reright,you'llneedtore-install. tcp/4444ItalyInternal(Address)9451.79 Andmoreover,itisshowingcountryasItalyratherthanIndia. All rights reserved. Sophos Footer T&Cs Help Cookie Info Contact Support © 1997 - 2016 Sophos Ltd.

ItmaybebesttorestatetheentireproblemandsystemprovidingacompleteLayer-2,andup,description. Click here to go to the product suggestion community Cannot access the webadmin Hello, Ideniedtheaccesstouncategorizedsiteonasg,aftermodifyingit,iwasunabletoaccessAstarowebadmin.Itgivesme"category'Uncategorized'notallowed".Howcaniresolvethisproblem. Further,mylocalIPaddressislistedinTop10DroppedsourceHosts. WehaveallowedonlyInternalLanasallowednetworks.

Herewhatihave:"InternalServerErrorTheserverencounteredaninternalerrorormisconfigurationandwasunabletocompleteyourrequest.Pleasecontacttheserveradministrator,adminandinformthemofthetimetheerroroccurred,andanythingyoumighthavedonethatmayhavecausedtheerror.Moreinformationaboutthiserrormaybeavailableintheservererrorlog.Additionally,a500InternalServerErrorerrorwasencounteredwhiletryingtouseanErrorDocumenttohandletherequest." Isthereeither: -awaytoresolvetheproblem? -anotherwaytobackupsettingsbeforereinstallingtothelastrelease? Stillpacketisbeingdropped.CountryasItalyisstillamystery. Sophos Community Search User Help Site Search User communities Email Appliance Endpoint Security and Control Free Tools Mobile Device Protection PureMessage Reflexion SafeGuard Encryption Server Protection Sophos Central Sophos Clean Sophos BarryG 0 17 Jul 2012 3:03 AM IfyourISPprovidesDHCP,chooseCableModem.Didyouaddthemasqueradingrule?DoyouhaveyourcomputersusingAstaroasthegateway,andnottherouter?WhatDNSserveraretheyusing?BestifyouturnDHCPoffontherouter,anddisconnecttheWANportoftherouter,pluggingaLANportintoeth0ontheAstaro.Barry inderdodd 0 17 Jul 2012 4:33 AM Modemisconnectedtorouterbefore,androuterwasactingasDHCP.NowItookrouteroutandconnectfollowingModem-astaro-switch-pcMymodemisjustcablemodemfromRogers.....IwantastarotoactasdhcpthatswhyItookrouterout.IdidfollowthemasqueradingruleandputastaroDHCPon.ButstillnoInternetconnection....UnderNATIhadpacketfilterfollowingInternetLAN(source).-any-IPV4(destination) BarryG 0 17 Jul 2012 9:19 PM SotheExternalNICissettoCableModem?IsitgettinganIP?PleasepostpicturesofyourMasqueradingsetupandPacketFilterrules.Barry BarryG 0 17 Jul 2012 9:19 PM

anyhelpisappreciated.v9.3 Cancel MarcDodsworth 0 21 May 2015 1:45 AM didyouspecifytheportof4444?iehttps://192.168.2.100:4444 GentleSophOS 0 3 Jul 2015 3:10 AM IjustinstalledUTMHome9.312,andhavingsimilarsituationasOP,yesalsotomarc43caregardingusinghttps://192.168.2.100:4444/Connectionattempttimesout.nmapshowshostisupatthataddress,it'sjustnotresponding,itseems.UsingFirefox26.0,didstandardadjustmentstoabout:confignetwork.dnsdisablingDNSprefetchanddisablingIPv6.,settingtonoproxy.Stillnotconnectingtowebadmin.Theremustbeawayontheconsolecommandlinetoseewhatthewebadminserverstatesaresetto.Possibleitsrunningbutissettonotallowconnections? MynetworkengineerhaspluggedanadditionalcablefromADSLmodemtoswitch(apartfromadsltoutm)whichwascausingthisproblem.IalsonoticedthatproblemwasoccuringwhenanycomputerwasassignedADSLinterfaceratherthanleaseline.Sowejustunpluggedthecable(ADSL-->Switch)andproblemresolved. inderdodd 0 14 Jul 2012 5:35 AM In reply to BAlfson: ItsupandrunningbutIcan'taccessInternetonmypc. Cancel medic 0 11 Mar 2008 8:04 AM HelloSadirov, haveyouenabledtheProxyonyourbrowser?disableit!OrexcludetheIPofyourFirewall.

Iinstallleda2ndNICandsetitupforinternal2(IhavenotyetmovedtoanAtommb-ItestingusinganolddesttopPC).Icannotloginusinginternal2. All rights reserved. Click here to go to the product suggestion community can't access the webadmin anymore Myastarostillworkswellexceptican'taccessthewebadminanymore.

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